Faces of CMHA WW: Trudy Alger Health Information Management Associate

It’s Health Information Professionals Week and CMHA WW is recognizing the contributions of our incredible HIM professionals during the 30th annual HIP Week, March 24-30!

Health information is more than just data – it’s a shared language connecting front line caregivers to people. A language for telling the health stories of Canadians, stories that help Canadians trust in the care they receive.  The HIM profession plays a vital role in providing quality care to Canadians!

Read about Trudy Alger Health Information Management Associate:

“I am proud to see the growth of the clients that we serve every day and continuing growth of Children’s Services programs in order to meet the complex needs of the community. I thoroughly enjoy working at CMHA. I work with an amazing group of people who are very knowledgeable, and I feel that with this ever changing and fast-paced environment, I learn something new every day.”

1. What is involved in your role?

Assisting in the internal and external flow of Health Information at CMHA, while supporting the psychiatrists, clinicians and resource consultants with their daily documentation and privacy related questions.

2. Why did you become involved in the mental health field?

I have always had an interest in mental health, and like many others, I have family members who have struggled with their mental health for many years. Helping people find answers, and get connected to the right services, is what keeps me working in Mental Health.

3. What brought you to CMHA?

I had always worked in medical offices, and found it to be enjoyable, and interesting. When the opportunity presented itself to work at CMHA, I took it, because I love the opportunity to learn and grow on a daily basis.

4. Have you always worked in mental health?

Yes, before coming to CMHA I worked in doctor’s offices, as well as a specialist’s office.

5. How do you support people at CMHA in your role?

I work with Child and Adolescent Services site of CMHA, supporting several different programs for children & parents. We support workers and clients by assisting them with their personal health information, release requests, and privacy related concerns.

6. What are you proud of during your time at CMHA?

I am proud to see the growth of the clients that we serve every day and continuing growth of Children’s Services programs in order to meet the complex needs of the community. I thoroughly enjoy working at CMHA. I work with an amazing group of people who are very knowledgeable, and I feel that with this ever changing and fast-paced environment, I learn something new every day.

If you are in crisis or wish to discuss whether CMHA has the right service for you, call Here 24/7: 1-844-437-3247 (HERE 247).

Follow the ‘Faces of CMHA’ series for a glimpse into the lives of the people who spend each day at the Canadian Mental Health Association Waterloo Wellington working to inspire and support people to achieve the quality of life they desire. Join our team, click here to view current employment opportunities at CMHA WW.