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CMHA Waterloo Wellington

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CMHA Waterloo Wellington

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About CMHA WW

Quick Facts

The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with substance use, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 350 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest. We also provide visiting/satellite services in Arthur, Shelburne, Erin, and Palmerston. Please click here to view addresses of our offices.

Accreditation Status

In June 2024, CMHA WW participated in an accreditation evaluation process and received Exemplary Standing. This designation shows our commitment to providing safe, high-quality health services. Accreditation Canada is an internationally recognized health care body. The process of being accredited involves visits from health care professionals representing Accreditation Canada, who consult with staff, volunteers, clients, and families to get a sense of the care practices within our organization.

Accreditation is a process that enables CMHA WW to evaluate and improve the quality and safety of our services through peer review and self-assessment. Accreditation is a key tool to demonstrate CMHA WW’s accountability and ongoing commitment to achieve better care and continuous quality improvement for our clients and families.

The previous accreditation for CMHA WW took place in 2019, where we received Accredited with Exemplary Standing. Since the 2019 evaluation, CMHA WW has continued to improve quality care and uphold this exemplary standard.

About our programs and services

If you are looking for information about all of our programs and services regardless of location, please click here.

We also offer services in French! To access these services or for more information, please call 1-844-CMHA-WW3 (264-2993) Ext. 2080. To access services in French for 7-18 year olds, please call 1-800-471-1732 Ext. 2409. We are committed to improving access to our different services by providing interpretation.

PROGRAMS GENEROUSLY FUNDED BY:

Resources

If you would like to order CMHA WW printed brochures, or print your own, please see our Downloadable Resources page.

Annual Reports

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