Accessibility

CMHA WW strives at all times to provide services in a way that respects the dignity and independence of persons with disabilities.

CMHA WW will make every reasonable effort to:

• Provide services in a way that respects the dignity and independence of people with disabilities.
• Give people with disabilities the same opportunity to access services and allow them to benefit from the same services in the same place and in a similar way as other persons supported unless an alternate measure is necessary to enable the person access to services.
• Communicate in a manner that takes into account the person’s disability, e.g. Use of an interpreter, sign language, communication board, information in a written format, etc.

Click here to view our Accessibility Policy.

CMHA WW is committed to identifying, preventing and removing barriers that may impede the ability of a person with a disability from accessing services, and to comply fully with the Ontario Regulation 429/07 of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Click here to view our accessibility plan that outlines the steps we are taking to meet those requirements and to improve opportunities for people with disabilities.

Feedback Process

Comments regarding how well accessible service expectations are being met by the services of CMHA WW are welcome and appreciated.

Feedback regarding the way that services are provided to people with disabilities can be made in the manner deemed most convenient:

• Telephone (1-844-CMHA WW 3) 1-844-264-2993
• Website www.cmhaww.ca/accessibility
• TTY
• In writing to Attn: Human Resources, 80 Waterloo Ave, Guelph, ON N1H 1A0
• Email corporate@cmhaww.ca
• In person or otherwise

If a response is requested, such responses will be provided within 5 business days.

CMHA WW is committed to providing a website that is accessible to people with disabilities. We have designed our website to conform with WCAG 2.0 AA (Web Content Accessibility Guidelines 2.0), an internationally accepted standard for web accessibility developed by the World Wide Web Consortium (W3C).