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CMHA Waterloo Wellington deemed essential service; providing community supports in different ways

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(March 24, 2020) Deemed an essential service by the Ontario government amid public health concerns related to COVID-19, Canadian Mental Health Association (CMHA), Waterloo Wellington remains open and is ensuring community mental health and addictions supports are safely available by providing programs, services and information online and over the phone as this situation develops.

In accordance with social distancing measures outlined by public health agencies, CMHA Waterloo Wellington has recently altered service delivery to protect public health and safety, pivoting services and information sharing to virtual or other means so individuals in need of mental health and addictions supports can continue to get the help they need.

To protect clients and staff while continuing to support the community, CMHA Waterloo Wellington providing the following until further notice

My needs What do I do?
I am in crisis, or I am not yet connected to a CMHA service Call 1-844-HERE247
I need help, but am not in crisis If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).
Scheduled appointments If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).
Injections Injections are taking place by appointment only. If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).

All clients will be screened using the COVID-19 Screener when arriving at CMHA WW.

Urgent Document Requests Call Reception at 1-844-CMHA-WW3 (264-2993)
Groups All groups are cancelled unless you have been notified that they are taking place online or over the phone.

We are doing everything possible at this time to keep safe options available to support individuals in need of care. We will continue to monitor all the developments of COVID-19 and will continue to inform our clients and the community of further changes to our programs and services. If you have any questions or concerns, please call 1-844-CMHA WW3 (264-2993) or email corporate@cmhaww.ca.

Reducing anxiety related to COVID-19

CMHA recognizes that at this time of uncertainty, symptoms of anxiety and depression may be exacerbated. These five basic tips may help individuals experiencing heightened mental health concerns to remain calm and balanced as this public health situation unfolds.

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