(March 24, 2020) Deemed an essential service by the Ontario government amid public health concerns related to COVID-19, Canadian Mental Health Association (CMHA), Waterloo Wellington remains open and is ensuring community mental health and addictions supports are safely available by providing programs, services and information online and over the phone as this situation develops.
In accordance with social distancing measures outlined by public health agencies, CMHA Waterloo Wellington has recently altered service delivery to protect public health and safety, pivoting services and information sharing to virtual or other means so individuals in need of mental health and addictions supports can continue to get the help they need.
To protect clients and staff while continuing to support the community, CMHA Waterloo Wellington providing the following until further notice
|My needs||What do I do?|
|I am in crisis, or I am not yet connected to a CMHA service||Call 1-844-HERE247|
|I need help, but am not in crisis||If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).|
|Scheduled appointments||If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).|
|Injections||Injections are taking place by appointment only. If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).
All clients will be screened using the COVID-19 Screener when arriving at CMHA WW.
|Urgent Document Requests||Call Reception at 1-844-CMHA-WW3 (264-2993)|
|Groups||All groups are cancelled unless you have been notified that they are taking place online or over the phone.|
We are doing everything possible at this time to keep safe options available to support individuals in need of care. We will continue to monitor all the developments of COVID-19 and will continue to inform our clients and the community of further changes to our programs and services. If you have any questions or concerns, please call 1-844-CMHA WW3 (264-2993) or email firstname.lastname@example.org.
Reducing anxiety related to COVID-19
CMHA recognizes that at this time of uncertainty, symptoms of anxiety and depression may be exacerbated. These five basic tips may help individuals experiencing heightened mental health concerns to remain calm and balanced as this public health situation unfolds.
- Considering the level of attention and seriousness being paid to the COVID-19 pandemic, it’s normal to feel anxious. Try not to avoid, ignore or suppress anxious thoughts. Instead, be aware of your anxiety and accept that you’re feeling anxious in this situation. Try to keep things in perspective; notice and challenge your thoughts that may be extreme or unhelpful.
- Self-care is critically important at this time, as worries can be made worse if we aren’t taking care of ourselves. Lean on social supports, try to get enough sleep, eat healthy, exercise and engage in enjoyable activities. Do the things you would typically do to support your health, and be sure to use caution and follow health and safety guidelines while doing them.
- Seek information from reliable news sources only. Limit checking in on the latest news to short, defined periods, and refrain from setting related push notifications on your device. Appropriate information consumption may be calming and can lessen the sense of danger.
- Take the recommended precautions as outlined by Health Canada and other credible health agencies. Remain focused on the factors within your control, such as washing hands, covering your mouth during coughs and sneezes, avoiding non-essential travel, etc.
- If you’re noticing that your symptoms of anxiety (in association with COVID-19 or otherwise) are causing you significant distress or are interfering with your ability to function normally, reach out for formal mental health supports from a recognized agency, such as CMHA.