The Distress Centre provides confidential supportive listening to individuals in Waterloo Region. The Distress Centre telephone lines operate 24/7 and are answered by trained volunteers who work in collaboration with crisis services staff providing crisis assessment, problem solving, referral and encouragement for self-interventions. The Distress Lines include:
The General Distress Line
For supportive listening.
The Community Links Line
Connecting you to community resources.
Grand River Mental Health and Addictions Directory
For Mental Health and Community Referral Information.
Distress Line Volunteers
If you would like to become a Distress Line volunteer please call 519-744-7645 x 4096, or call us toll free at 1-877-627-2642.
Learn more about the Distress Line program by reading the program brochure.